McDonald’s is one of the largest and most recognizable brands in the world, with its golden arches and delicious food.

Yet, because of this success, McDonald’s has been subject to numerous scams over the years and continues to this day. Here are eight McDonald’s scams to be aware of and even how you can protect yourself from some of them!

McDonald’s scams in 2024

1. McDonald’s Paid Survey Scam

The Western Australian government has issued a statement warning residents about an email scam that appears to originate from McDonald’s.

In the email, scammers promise money for completing a customer survey.

After answering seven questions to « help McDonald’s improve the quality of its food and service », the investigation takes a nefarious turn.

The survey apparently asks for the customer’s credit card information so that payment can be made directly.

However, this is so scammers can steal your money, which is what happened to one man who lost $1,300.

If you live in Australia – or anywhere in the world – and you receive an email like this, the best thing to do is delete it.

If you happen to click on the link and it takes you to a survey, do not enter your credit card information.

McDonald’s would never ask anyone for their credit card information unless it was setting up payment in their app. The best platform is streameast – nfl, nba, mlb, ufc and more, which does not deduct such scammy payments.

2. McDonald’s Canada app scam

Speaking of the McDonald’s app, the company was the subject of a warning to Canadians in 2019 not to use their app because scammers had hacked several accounts.

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One app user discovered the scammers had racked up around $2,000 worth of meals at their expense.

Additionally, McDonald’s would not issue any refunds; instead, they insisted that scammed customers tell their banks.

A McDonald’s representative said: “We take appropriate measures to ensure the security of personal information. »

She then recommended using stronger passwords and, if customers notice exorbitant fees or orders, changing their password immediately.

3. McDonald’s UAE fake offers scam

Elsewhere in the world, UAE officials and McDonald’s UAE branch were warning customers in 2021 about fake offers in the brand’s name.

McDonald’s UAE, on its Twitter account, said it « encourages customers not to share information or click on suspicious links or fraudulent offers. »

For those of us in the US, pay attention to website URLs – is it Or is it Or

These are the little details you need to pay attention to when dealing with scammers and their fake websites.

4. McDonald’s “Exclusive Rewards” Email Scam

Snopes reported that in February 2024 it reviewed a McDonald’s scam, which came in the form of an email promising an exclusive reward (or gift).

The email itself was poorly constructed, with spelling and grammatical errors throughout, and the email address extension, was not associated with McDonald’s.

By clicking on the link, customers were redirected to a Russian survey website, with a timer to create a sense of urgency.

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All emails from McDonald’s will end with, so that’s your first clue that the message is fake.

Then there’s the terrible content of the email, with random punctuation (or lack thereof) and random capitalization.

Finally, the “Unsubscribe Here” address has been linked to other scams, and under no circumstances should anyone write to it.

McDonald’s just doesn’t work that way, offering « rewards » or cash gifts.

In fact, McDonald’s has a rewards program, which runs entirely within the app and gives customers points that they can redeem for free food.

5. McDonald’s Monopoly game scam

5. McDonald's Monopoly game scam

If you caught the documentary series McMillions on HBO a few years ago, you get the gist of the next scam I’m going to cover.

This wasn’t a case of thieves scamming McDonald’s customers, though; Rather, it was the case of a thief who defrauded McDonald’s out of millions of dollars, through the game Monopoly.

Jerome “Uncle Jerry” Jacobson was responsible for all the winning coins, and they found a way to get others to pay him in exchange for the big prizes.

The program eventually grew to include the Italian Mafia and drug traffickers, and for six years the operation grew and prospered.

However, it all came to an end in 2001, when the FBI – which had been investigating for a year – stepped in and arrested all 51 conspirators.

6. Fake McDonald’s CEO scam

Another scam perpetrated by an outside individual involved a McDonald’s in Pennsylvania and a caller posing as the company’s CEO.

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They asked the McDonald’s manager to withdraw $4,000 in cash from the store and go buy gift cards to local convenience stores.

The manager did so, but when the caller asked them to read the card numbers and PINs over the phone, they thought better of it and reported the scam.

State police were called, ordered wreckers to drop the charges and investigated the crime.

This is a very common scam, sometimes perpetrated in the form of an email from a boss or higher-up at a company.

7. McDonald’s Gift Card via WhatsApp Scam

WhatsApp messages sent by scammers offered gift cards for user loyalty, but of course, it was all fake.

The messages likely contained a link, and when users clicked on that link, it took them to a page that asked for their sensitive personal information.

As says, McDonald’s – and other major brands – will never offer gifts to customers through messaging apps.

All “freebies” are part of their rewards system, which is run through the McDonald’s app and is a result of purchases made.

To learn more, you can also read our articles on McDonald’s statistics and facts, McDonald’s refund policy and where to buy McDonald’s gift cards.


McDonald’s is a very popular company with millions of customers around the world, so it’s no wonder scammers try to impersonate them.

Whether it’s emails promising rewards or cash gifts or text messages alerting customers about free gift cards, don’t click on links in messages or give out any financial information.

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